
Free two-day trade exhibition on retail technology, AI and customer experience for retail professionals at Excel London.
Smart Retail Tech Expo is at Excel London on Wednesday 11 and Thursday 12 November, two days of retail technology, digital innovation and customer experience. It's billed as the UK's leading show for the sector, and the organisers describe it as the place where retail innovation happens.
Across the two days, around 3,000 retail professionals gather to see the latest in AI and automation, retail infrastructure, omnichannel technologies, CRM and unified commerce. The show floor is focused on improving operations, enhancing safety, enabling contactless payments and elevating the customer journey. The crowd runs from independent boutiques to global retailers, with decision-makers and influencers looking for tools to make the shopping experience more efficient and unforgettable. Seminars and talks by industry experts round out the programme.
One thing that makes this a bit more than a single trade show is that it's co-located with three others. A single ticket also gets you into White & Private Label Expo, E-commerce, Packaging and Labelling Expo and Retail Supply Chain & Logistics Expo, so you can move between them without needing separate entries.
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It runs from 10.00am to 5.00pm on Wednesday 11 November and 10.00am to 4.00pm on Thursday 12 November at Excel London, Royal Victoria Dock, 1 Western Gateway, London E16 1XL. Tickets are free.