Conference chaired by Derek Lickorish MBE with speakers including Emma Revie OBE, reviewing two years of the fuel and food poverty support model One Call, That's All.
One Call, That's All: Two Years On comes to Unity Place on Friday 4 December, a conference looking back at two years of the One Call, That's All (OCTA) project. It's being run by Utilita Giving, and the whole day is built around a single question: how to take a model that's worked on a small scale and make it work for everyone.
If you haven't come across OCTA before, it's a household support system designed, funded and tested by Utilita Giving. The idea is simple but hard to pull off: one referral, one trusted relationship and one coordinated pathway, rather than forcing people to navigate a fragmented mess of different services. It's aimed at people facing fuel and food poverty, and the goal is a more dignified way of getting help. The project was driven by Utilita Giving's Executive Director Helen Boardman, whose own childhood experience of poverty shaped how she approached it.
The numbers from the pilot give you a sense of what they're talking about. A £2.3m pilot supported over 1,400 households and identified more than £2.6m in additional household income and financial gains. Even more striking is the shift in stress: reported high household stress fell from 56% to 12% among those involved. That's the evidence they're bringing to the table on the day.
Every week we pick 🏆 the 5 best 🏆 things to do in Milton Keynes and send them to your inbox. Just one weekly email, no spam.
By submitting your email, you accept our Privacy Policy
As for the session itself, it's chaired by Derek Lickorish MBE, with speakers including Emma Revie OBE, Adam Scorer and Stewart McCulloch. The room will bring together energy suppliers, networks, commissioners, regulators, investors and charity leaders to figure out how to scale the model. It's a full day at Unity Place MK, 200 Grafton Gate, Milton Keynes, MK9 1UP, on Friday 4 December.
