Managing Conflict at Work

Connect In The North are running a workshop on Managing Conflict at Work on Tuesday 20 October, from 1 pm to 4 pm at their space in the Sugar Mill. It's a three-hour session aimed at direct staff and managers, and it sits within their person-centred thinking training collection for the autumn.

The whole thing is practical rather than theoretical. You'll work through real conflict scenarios and figure out your own conflict management style, and there's time to actually practise mediation techniques and tools. It's designed to help you handle different kinds of friction at work, whether that's within your own team, between colleagues, or with people outside the team or the organisation entirely. The session also draws on the five dysfunctions of a team to look at how to build better teams from the ground up.

Connect In The North have been providing person-centred thinking training for over 25 years, so this isn't a one-off — it's part of a long-running body of work. The workshop is free for people supporting adults with learning disabilities in Leeds, with a maximum of three bookings per organisation. There is a £10 charge if you book and don't attend without giving notice. It runs from 1 pm to 4 pm on Tuesday 20 October at Connect In The North, Office 45, Sugar Mill, Oakhurst Road, Leeds LS11 7HL.