Hobbycraft at Kingsway: range, staff and prices

Hobbycraft Derby is a craft shop in Unit 3, Kingsway Retail Park, DE22 3FA. It sells supplies for arts, crafts, making and baking. The range includes seasonal items, modelling materials, balloons and craft activities for children. The store is part of the Hobbycraft chain, which has 95 shops across the UK. On Google, it has a rating of 4.4 out of 5 from 1,912 reviews.

The staff get a lot of praise. Several reviewers say they are friendly and helpful, and one says they are knowledgeable and will suggest solutions if you can't find what you need. Not every visit goes smoothly, though. One customer asked two members of staff for paint by numbers kits. They were shown a few and told there were more upstairs, but there was no upstairs stock. Another customer was looking for leather working supplies and found nothing suitable in store, but a member of staff pointed them to some websites that might have what they needed.

Prices vary. Some reviewers say certain items cost less online, while others feel the higher prices are fair because you can see and handle the materials in person. One reviewer says prices have gone up over time. They mention using a £5 birthday voucher to buy sellotape and cellophane, and said the voucher now covers only one item.

The shop accepts credit cards, debit cards and contactless payments, and offers in-store pick-up for online orders. You can also bring back helium balloon tanks to be recycled. Opening hours are Monday to Friday from 9am to 8pm, Saturday from 9am to 6pm, and Sunday from 10:30am to 4:30pm. You can call them on 0330 026 1104.

The shop is on Kingsway Retail Park, which has free parking for up to three hours. The park's website lists an accessible entrance and accessible parking. One reviewer who uses a wheelchair, however, found the layout hard to get around. They said the aisles felt narrow because of stock and displays, and that some displays were knocked over during their visit. Sainsbury's, Homebase and Currys are nearby.